In this chapter ,i have learn that if we want to measure our planning is success , we need to ask ourself how we are going to manage the strategic . so , by this chapter , mostly i remembered that effectiveness focuses on how well an organization is achieving its goals and objective while efficiency focuses on how organization use resource in optimal way . Next knowledge that i know from in this chapter for more is Benchmarking is baseline values the system seeks to attain or process of continuously measuring system results. The balanced scorecard is a management system that enables organization to clarify their vision and strategy and translate them into action . so in summary , this is what i have learn from this topic
so i will stop this chapter here . hopefully,you guys understand and can take note about what i have explain. so as usual,,wait for the next chapter .see you again . bye
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